Shipping costs are free for orders over €125.00. Orders below this amount will be charged shipping costs according to the destination and shipping method.
After we’ve received an order, we do our best to ship the order between 3 to 5 business days. This may, however, take longer during a sale or other busy period.
Once your order has been processed and shipped, you will receive an email confirmation with an overview of your order as well as your order tracking number.
Your order should usually be delivered withing 10 business days, but may take longer depending on the destination and shipping method.
Your order will be packaged in an appropriately sized Vain Villain box, which will in turn be placed inside a discreet package to protect your shipment from theft.
All our packaging is made from 100% recyclable materials and can be recycled after receipt of your order. However, do NOT recycle or dispose of any packaging if you must return one or more items from your order. We cannot accept any returns without the original Vain Villain packaging. For more information on our return policy, please read the ‘RETURNS & REFUNDS’ section.
All shipments are insured by Vain Villain against theft and accidental damage until the shipment is delivered to the shipping address provided during checkout. Once the shipment is signed for, it is no longer insured. If your package is (severely) damaged upon arrival, we advise you to refuse the package and contact Vain Villain right away by emailing to firstname.lastname@example.org